Welcome to Amtivo in Ireland, formerly Certification Europe and EQA

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Frequently Asked Questions

Your certification-related questions answered

FAQs

What security certification services does Amtivo provider?

Amtivo offers the following security certification services:
  • Access Control
  • Alarm Receiving Centres
  • CCTV Receiving Centre
  • CCTV
  • Door Supervision
  • Event Security
  • Intruder Alarm
  • Locksmiths
  • Private Investigators
  • Manned Guarding
The training course I want to do doesn’t have any available dates. What do I do?

If you see a training course you want to do but the dates don’t suit you or there are no places available, please contact us and we will do our best to find a solution.

Can I book several people on a course?

Please contact us if you want to book more than one person on a course, as we run pricing promotions.
How do I pay for training?

Training can be paid for online, or it can be invoiced or by bank transfer. All training must be paid in advance.
Can you tailor training to my needs?

Amtivo’s training courses are specifically designed by our panel of expert trainers to match the requirements of our clients in relation to specified ISO standard(s). Our training programmes cover all aspects of ISO implementation and auditing. Amtivo has run ISO training courses throughout Ireland, the UK and across the globe for government bodies, industry groups and multinational organisations. Explore our Feefo reviews here.

Do I get a certificate for training?

Yes, all participants will receive a certificate on passing the course.
What type of training courses are available?

We offer a variety of training styles to suit individual learning requirements either in the classroom, online or at your premises. 

  • In-person training
  • E-Learning training
  • Live remote training
How do I book ISO training?

You can make a booking online, or by emailing training.ireland@amtivogroup.submerge.cloud.
 
If you wish to make an online booking, please click ‘Buy Now’ on the page of the course you wish to attend. This will bring you to a page where you can select which date you wish to complete the training and make payment. Alternatively, the course can be paid via invoice or by bank transfer.
 
Please note that all training must be paid in advance.
Do you offer ISO training?

Yes, we offer comprehensive ISO training courses designed to enhance your understanding and ability to manage an effective management system. Whether you’re in the initial stages of implementation or already managing daily operations, our courses provide valuable insights and skills.
 
We offer various training formats to suit your learning preferences, including classroom sessions, online modules, and on-site training at your premises.
Can an organisation refuse certification?

Yes, if Amtivo does not hold the accreditation or the service offering desired, you may not be able to proceed with an application. However, we will work with you to determine if this is possible in the future or within the Amtivo group.

How can I verify if an ISO certificate has been issued by Amtivo?

To verify an ISO certificate, please send the details noted below in an email to customerservices@amtivogroup.submerge.cloud 

  • Company name
  • Client Registration Number
  • A copy of the certificate (if you have it)
What type of companies get certified?

We certify various organisations from different industry sectors, including health, finance, information security, construction, pharmaceutical, manufacturing, and the public sector.

Can Amtivo help with implementing an ISO management system?

No, as an accredited certification body, Amtivo must remain independent from the implementation of ISO management systems to avoid any conflict of interest. However, there are many ISO consultants in Ireland and the UK who can assist your company in building and implementing an ISO system.

Is Amtivo an accredited certification body?

Yes, Amtivo is accredited under INAB (Irish Nation Accreditation Board).
Does an ISO standard have to apply to all departments within a company?

No, an ISO standard does not have to apply to all departments. When pursuing certification, you and your team will define the Scope of certification. This Scope outlines which parts of the company and its activities will be certified. It can cover the entire company, specific sections, or particular locations.

How long is an ISO certificate valid and are there audits during that time?

ISO certification lasts three years and is subject to mandatory audits to ensure that you remain compliant. After the three years, to continue with your certification you will be required to do a recertification audit.

How long does an ISO certification audit take?

An ISO certification audit is split into two stages with an 8 – 12week gap in between.
  • Stage One is a minimum of 1 – 2 days
  • Stage Two is a minimum of 2 – 3 days
The audit time depends on which standard is being audited and the Scope of certification.
Why should a company become certified?

A company may choose to become certified to a specific standard for several key reasons:
  • Demonstrating best practices
  • Streamlining processes and procedures
  • Reassuring clients and stakeholders of compliance with international standards
  • Building a positive reputation
  • Reducing costs
  • Gaining a competitive advantage
How do I validate an ISO Certificate?

To verify an ISO certificate, can you please send the following detail in an email to: customerservices@amtivogroup.submerge.cloud or find out more about validating an ISO certificate

We already hold an ISO certification; can we transfer our certification to you?

Yes. Simply contact our team to find out more. Contact us here
What ISO standards does Amtivo provide certification services for?

Amtivo offers the following ISO certification services:
  • ISO 9001 Quality
  • ISO 14001 Environmental
  • ISO 45001 (Previously OHSAS 18001) Health and Safety
  • ISO 27001 Information Management
  • ISO 50001 Energy
  • ISO 22301 Business Continuity
  • ISO 20000-1 IT
  • ISO 27701
  • ISO 27017
  • ISO 27018
How long is an ISO certification valid for?

ISO Certification lasts three years and is subject to mandatory audits to ensure that you are compliant. After the three years to continue with your certification you will be required to do a recertification audit.
How much does ISO certification cost?

The cost of ISO certification is not as much as you might think. We provide a fixed fee quotation, based on the following variables:
  • The standard(s) you require
  • The total number of company sites you have
  • The total number of employees you have
  • The amount of support deemed necessary to ensure that your business is prepared and ready for certification
What is ISO?

ISO, the International Organisation for Standardization, is a non-governmental international organisation that develops and publishes a wide range of globally recognised standards. These standards are highly regarded and ensure quality, safety, efficiency, and compatibility across various industries worldwide.
 
Find out more about ISO here
What is ISO certification?

ISO certification is a formal recognition that an organisation adheres to the standards set by the International Organization for Standardization (ISO). It verifies that the company’s management systems, processes, or products meet the quality, safety, and efficiency criteria specified by the ISO standards. This certification helps businesses demonstrate their commitment to delivering consistent and high-quality services or products, enhancing customer trust and satisfaction.

How much does Cyber Essentials certification cost?

There are two types of Cyber Essentials certification:

  • Cyber Essentials
  • Cyber Essentials Plus
The cost for Cyber Essentials cost is dependent on the number of employees within a business:
  • Up to 49 employees €759.00 +VAT
  • 50 – 249 employees €859 +VAT
  • 250+ employees €959 +VAT
The cost for Cyber Essentials Plus is provided by quotation:
We will assess the number of days of testing required and how long the assessment will take. We then provide a quotation.
What does Cyber Essentials cover?

Cyber Essentials provides guidance regarding the following areas of cyber security:

Boundary Firewalls and Internet Gateways:
Preventing intrusions with well-configured firewalls and internet gateways that block access to harmful websites and services.
 
Secure Configuration:
Ensuring hardware and software are set up securely by removing unused software, changing default passwords, and minimising vulnerabilities.
 
Access Control:
Restricting system access to trusted users with individual usernames and strong passwords. Use administrator accounts only when necessary.
 
Malware Protection:
Using anti-virus or anti-malware software to regularly scan and monitor your network. Keep these tools updated and respond to alerts.
 
Patch Management and Software Updates:
Regularly updating and patching software to fix security vulnerabilities and maintain optimal performance. Set software to update automatically when possible.
What organisations implement Cyber Essentials?

Cyber Essentials is suitable for any organisation needing a basic level of security certification to demonstrate essential information security controls. It is also mandatory for businesses seeking UK government contracts, as without this certification, they are ineligible to bid for such contracts.

Do Cyber Essentials certificates have an expiry date?

Yes, a Cyber Essentials certificate is valid for 12 months. Given the constantly evolving digital landscape, it should be renewed annually to maintain up-to-date security standards

What Cyber Essentials products does Amtivo provide?

We provide Cyber Essentials

Basic certificates and Cyber Essentials Plus certificates.

How to verify an ISO certificate from Amtivo

To verify an ISO certificate, please send the following detail in an email to: customerservices@amtivogroup.submerge.cloud with the

  • Company name
  • Client Registration Number
  • copy of the certificate (if you have it)
What is Amtivo’s Impartiality Policy?

Our Impartiality Policy is available to view here.
 
If you have any questions regarding our Impartiality Policy, please contact us.
What is accreditation and how is Amtivo accredited?

Accreditation is the process by which an accreditation body evaluates and recognises an organisation’s competence to perform specific tasks according to established standards. It provides assurance that the accredited entity operates in accordance with international norms and is capable of delivering reliable and credible services.
 
Amtivo is accredited by the Irish National Accreditation Board (INAB).
 
INAB assess Amtivo’s conformity assessment activities to ensure they meet the rigorous requirements of international standards, thereby validating their competence and integrity in providing certification services.
Is Amtivo hiring?

Please visit our careers page to view our current job openings.

What services and products do Amtivo offer?

Amtivo offers a range of products and services, including the following:
  • ISO certification
  • Security certification
  • ISO training
  • Inspection services
  • eLearning
  • ISO management software
  • Cyber Essentials & Cyber Essentials Plus certification
Can I access your ISO management software on a mobile/tablet device?

Yes, our ISO management system software offering can be accessed on devices with an internet connection.

How many user licences will I require for your ISO management system software?

We recommend that you have a licence for anybody who needs to carry out actions, or read documents or processes within your management system.

Will I need to update the ISO management software?

No, all software updates are carried out by us. However, we will notify the system administrators of any significant updates.
How do I access my ISO management system software account?

Our online software is accessed through any web browser. It does not require any local installations.
 
Please use the login button on the top right of the page to access your ISO management software account.